Customer Service

Shipping & Delivery

All orders are currently sent by Royal Mail by either First Class, Signed For or Special Delivery at your discretion

 Overseas orders are sent by Standard Airmail post, however we prefer that you choose the tracked option for additional piece of mind

Privacy & Security
Returns & Replacements
If, for some reason, you are not satisfied with the product you ordered, you can send it back to us. We will pay for the return shipping cost if it is the consequence of a mistake on our side.
 
Is it possible to swap the product? We will send you another product as soon as we receive the returned package. We only cover the postage cost of the second product if it is due to a mistake on our side.
 
If you change your mind about the product and return it to us, you will be asked to contribute to the product shipping costs.
 
Conditions of the returned product, please note that in order to receive a full refund of the product price, or an exchange of equal value, we will ask you to return the product in the same conditions as when we sent it to you.

Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item.

Ordering
All orders will be dispatched on the next working day
Payment, Pricing & Promotions
Orders must always be paid for when placed, we do not supply goods on credit, if you require larger quantities than those available, please use the "contact us" to ascertain availability and cost
Viewing Orders
Updating Account Information
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